To assist people with chronic illness General Practice Management Plans and Team Care Arrangements can be planned and written by your GP to ensure a comprehensive multidisciplinary approach to your care.
Patients with “Care Plans” may also be entitled to discounts by Allied Health.
Covid and Flu Vaccinations
Women’s, Men’s and Children’s Health
Minor to Extensive Surgical Procedures
Providence Medical Shoal Bay and Anna Bay is a mixed billing practice. Concession Fees are available for pensioners and healthcare card holders. Bulk billing is available for children 15 years and under.
Payment is required at the time of consultation and we accept EFTPOS, credit card and cash. We utilise Medicare Easyclaim, allowing the Medicare rebate to be refunded into your bank account almost immediately after swiping your debit card (cannot be refunded onto a credit card). If Medicare Ezyclaim is not available, the rebate will be refunded into your Medicare registered bank account within 48 hours.
Patients must provide 2 hours notice if they need to cancel their appointment. None attendance of your appointment will incur a fee. You may not be able to book another appointment until this fee has been paid.
Telehealth appointment must be booked online, credit card details will be required to be entered at time of booking.
We approach mental health patient services in a holistic manner. Our treatments are carefully planned by experienced GP’s and may include medication supports, counselling and advice, changes to lifestyle.
Your GP may recommend a GP Mental Health Treatment Plan for you, with the benefit that patients will receive a lower cost arrangement when using counselling services.
Our practice has both in-house expertise and also access to refer to mental health professionals in the Port Stephens area, also arrange telehealth consultations which are conducted at our practice.
Home health assessments are available for patients aged 75 and over who are living at home.
These are completed once per year and a member of our nursing staff will visit you in your home or sometimes request you to come into the surgery.
The nurse reports back to your GP and a follow up appointment is arranged for you with your GP to discuss the findings.
These tests are carried out on the premises to give our patients taking Warfarin instant results.
A spirometry machine is used to measure your lung function. The test is performed by one of our nurses on request from your GP. The results of the test will be reviewed by your GP.
A comprehensive Executive Health Check Program is offered to employers who provide to their employees a full health examination that assists them to maintain good health under the expertise of a dedicated GP.
Repeat prescriptions and referrals forms require a consultation with a doctor. Please check what scripts/referrals you require prior to your consultation. Requests for scripts/referrals outside of your consultation will be refused, unless you have made prior arrangements. Should the doctor provide a referral, a replacement/lost script OR consent to a script over the phone – a charge of $15 will be requested. Please note that referrals cannot be back dated.
Please advise reception should you require a Workers Compensation consultation. All of our doctors are able to see their patients for workers compensation claims. However, please be aware the patient will personally be responsible for all costs incurred. These costs are to be paid at time of consultation. If you have any questions, please discuss with the Receptionist.
Is a secure, electronic record of your medical history, stored and shared in a network of connected systems, e.g Hospitals, GP’s, etc. My Health Record will bring key health information from a number of different systems together and present it in a single view.
We ask that all patients make a follow up appointment with the doctor for reviewing test results. You may ring to find out if your results are back but no results will be given over the phone unless previously organised with your doctor. To protect the rights of patient confidentiality the reception staff will ask a series of questions in order to confirm the identity of the person to whom they are speaking with.
Our practice participates in national and state reminder systems or registers. Relevant information is given to enable automatic reminders to be issued to you for important preventative health checks such as: Pap smear reminders, prostate cancer checks, vaccination register etc for continual management of your health. Please let us know if you would not like to participate.